FAQs

Masunk

Frequently Asked
Questions

Everything you need to know about shopping Armenian craftsmanship — delivered to your door in the U.S.

1 Are all products shipped directly from Armenia?

No. All products featured on our website and social media are already available in the United States. We carefully source items from Armenia and bring them to the U.S. — so you can enjoy fast shipping without international wait times.
🚀 Already in the U.S.

2 How long does delivery take?

Orders are typically delivered within 3–5 business days across the U.S.
📦 Fast & Reliable

3 Where are you located?

Masunk is an online store. We do not currently have a physical retail location — just a carefully curated digital shop, accessible from anywhere in the U.S.
🌐 Online Only

4 Are you the designer of all the products sold on Masunk?

No. Masunk is a bridge between Armenia and the United States. We proudly support Armenian-owned small businesses by curating and introducing their unique, handcrafted products to customers in the U.S.
🤝 Supporting Armenian Artisans

5 Can we buy these products directly from Armenia?

Masunk is a U.S.-based online store. While many of our products are originally made in Armenia, we handle the sourcing, import, and delivery to make your shopping experience easy and reliable. For additional details, feel free to contact us. 😊
🇦🇲 Made in Armenia, Delivered in the U.S.

6 If a product is out of stock, can we pre-order it?

Yes! You can absolutely request a pre-order for items you love. We also offer custom and personalized orders, including hand-painted pieces — perfect for gifts or special occasions.
🎨 Custom Orders Welcome

7 Do you participate as a vendor at Armenian festivals or events in the U.S.?

At this time, Masunk operates exclusively online and does not participate as a vendor at festivals or in-person events. Stay tuned — we may explore this in the future!
💻 Online Exclusive